Hotel Services

As boundless as the world-class amenities

Every guest is special and unique to us. In an atmosphere that combines domestic warmth with five star service, everything has been envisaged to surprise and make him feel at ease. His every wish, be it moving around in a limousine, landing in a helicopter, having a personal shopper or renting a church, is immediately seen to.

Concierge service is active 24 hours straight (


  • Free transfers into the city, to the airport and to the Lugano railroad station (the service is upon availability)
  • Free outdoor parking and garage at CHF 25.00 per day
  • Valet parking
  • Laundry service
  • Umbrella in room
  • Baby sitting upon request at costs
  • Car rental
  • Wireless Internet access free of charge
  • Daily newspapars
  • Tesla and Electric cars charger stations 


  • Two heated swimming pools (from May to September)
  • Two synthetic grass tennis courts
  • A well equipped fitness room with cardio-vascular machines and sauna
  • In the fitness room, there are personal trainers available upon request to suggest to guests how to plan personalized fitness programs